No upfront payment. No cold calls. Just the work.
We never ask for money up front. You pay only once the work is complete. We're a cybersecurity firm, not a sales or marketing company. We don't do telemarketing and we don't call prospects. Our clients come to us through people they trust.
How a Radical Security engagement works
From the first conversation to the final report, here's what working with us looks like. Notice where payment happens: at the end, after the work is complete.
You reach out to us No cost
Most new clients are introduced by someone in our network, or by a security leader we've worked with before. Either way, the first contact comes from you. We don't call you.
Scope the work together No cost
We learn about your environment, your goals and any compliance drivers such as PCI DSS, SOC 2 or HIPAA, then recommend the right service, whether that's penetration testing, a risk assessment or something else.
Agree on scope in writing No deposit
We put the scope, timeline, deliverables and price in writing before any work begins. You sign off. We don't ask for a deposit or any payment to get started.
We do the work Still nothing paid
Our certified team carries out the engagement as scoped. If we find something critical along the way, we tell you right away instead of waiting for the final report.
We deliver the results
You receive the final report or deliverable, with clear findings and remediation steps, and we're available to walk your team through it so nothing is left unclear.
Then, and only then, you pay Payment
We invoice once the work is complete. And because every engagement is backed by our 100% money-back guarantee, if you're not satisfied, we'll make it right or you don't pay.
We're a security firm, not a sales or marketing company
A lot of security vendors find clients by dialing through lists. We don't. Nobody from Radical Security will ever call you to sell you something. We don't do telemarketing and we don't call prospects.
Our time goes into the work itself: testing, reviewing, assessing and advising. If you hear from us, it's because you asked us to get in touch, or because we're already working together.
Read more in No Upfront Payment, No Cold Calls: How Radical Security Works.
Got a call "from Radical Security"?
If you receive an unsolicited sales call, text or voicemail from someone claiming to represent Radical Security, it isn't us.
- Don't share system details, credentials or payment information.
- Don't pay any invoice or deposit request you didn't expect. We never ask for money up front.
- Report it to [email protected] and we'll confirm whether the contact was genuine.
Our clients follow us from company to company
Every one of our clients came to us through a referral. Many are long-term relationships: CISOs, IT directors and engineering leaders we first worked with years ago at previous companies. When they move to a new organization, they bring us with them.
Earned, not bought
We grow when a client recommends us to a peer. That only happens when the work is good, so the work has to be good every time.
Relationships that travel
When a security leader changes jobs and calls us again from their new company, that's the strongest endorsement we can get.
Context that compounds
Long-term clients don't have to re-explain how they think about risk. We already know their priorities, so every engagement starts further ahead.
Accountability built in
No upfront payment and a money-back guarantee mean we carry the risk. A referral-only business can't survive unhappy clients, and we don't intend to have any.
How we compare to a typical security vendor
Many firms in this industry lead with sales. We lead with the work.
| Typical sales-led vendor | Radical Security | |
|---|---|---|
| Payment | Deposit or full prepayment before work starts | Nothing up front. Pay once the work is complete |
| Finding clients | Cold calls, lead lists and telemarketing | Referrals from our network only |
| If you're unhappy | Fine print and change orders | 100% money-back guarantee |
| Relationship | Transactional, per project | Long-term, often across several companies |
Questions about how we work
Does Radical Security require a deposit or upfront payment?
When do I pay for a penetration test or security assessment?
How are ongoing services like vCISO or vulnerability management billed?
Will someone from Radical Security call me to sell me something?
What should I do if someone calls claiming to be from Radical Security?
How do clients find Radical Security?
Can I contact Radical Security without a referral?
Reach out when you're ready
We won't call you, so the first move is yours. Tell us what you need and we'll get back to you. Nothing is due until the work is done.